Location was convenient as it was close to shopping centers and restaurants. I appreciated having a clean room during my business trip, and the staff was friendly when I interacted with them.

The hotel needs major renovations as the facilities and amenities are outdated. The elevator and hallway smelled bad, and the carpet was stained.

Great value and location

During my Easter stay, I was pleasantly surprised by the excellent value for money and prime location of this hotel. The tariff for a double room with breakfast for 2 people was unbeatable. It was more than I expected for the price. Plus, the hotel's location was ideal, as it was close to department stores and great eateries. The convenient location made it easy for me to explore and enjoy the city.

While the hotel did offer great value and a prime location, the facilities were outdated. The bathroom had old fixtures, and the room was showing its age.

The Petchkasem Grand Hotel Surin is a nice budget option with excellent value for money. I was pleasantly surprised by the affordable prices, especially considering the location on Elephant festival. The staff was attentive and friendly, and the basic amenities provided in the rooms with breakfast were sufficient for a comfortable stay. I particularly appreciated the attention to detail in providing a variety of breakfast options, although I did notice that the fried eggs could have been warmer.

All in all, my stay at this hotel was more than satisfactory.

The location of this hotel is superb, being close to Surin Plaza, which is the town's department store. Secondly, I was pleasantly surprised by the value for money here, with a great tariff for a double room including breakfast for two people. Lastly, the staff at this hotel were friendly and attentive, ensuring that our basic amenities were met and that we had a pleasant stay.

There were no negative aspects of this hotel, everything was satisfactory.

We enjoyed our stay at the hotel. Best aspects were the location, clean rooms and varied breakfast selection. The hotel is conveniently situated close to department stores, delicious restaurants and cafes. Elephant festival takes place nearby. The breakfast had a good range of options to choose from and was a great start to our day.

Staying close to the elephant festival was a great decision. The location is perfect to enjoy all the festivities surrounding it. The room is wonderful, with a comfortable mattress, and a clean and functioning bathroom. The breakfast was delicious, with plenty of options to suit all tastes. The staff is friendly and always willing to help. The swimming pool is a great place to relax after a long day out enjoying the beautiful town.

The décor of the hotel could use an update to make it look a bit more modern, but this does not take away from its charm.